Store FAQs

Is this website run by New Deal Distillery?
This website is powered by Bevshop. Bevshop (“We”) partners with licensed retail partners to sell products from New Deal Distillery to you in a legally compliant way.

What states do you ship to?
Right now, our retail partners ship to the following states:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • District Of Columbia
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Texas
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

How long will my order take to get to me?
Shipping times vary depending on your shipping address. Once our retail partner is able to verify your age and shipping address, they’ll approve your order and add a tracking number. Orders are typically shipped within 5 business days.

If your order has been approved, you can find your tracking number in your account (if you made one) or in your confirmation email.

Do I need to be present when my order is delivered?
An adult (age 21 or older) will need to be present to sign an age-verification receipt for the package.

Can I ship my package to a PO Box or UPS/Fedex/USPS Store?

Packages cannot be shipped to PO boxes or local carrier locations. Orders that are placed and addressed to these locations will be rejected and refunded. For orders that have been placed to ship to acceptable locations, you may be able to schedule a pick-up at a local carrier location.

The best way to do this is to check the tracking link in your order confirmation email and follow the carrier’s instructions.

What do I do if my package says that it’s been delivered, but is missing?

First, double-check the shipping address to make sure it’s correct. If the address is correct, file a claim with the carrier via your tracking link so that they can begin looking into the matter as soon as possible.

Then, reply to your order email or email  to notify us about the issue so that we can also contact the retailer who shipped your order.

Why was I charged by a company that isn’t New Deal Distillery? Why is my order being shipped by a company that isn’t New Deal Distillery?
To remain completely compliant with the law, products from New Deal Distillery must be sold to you by a licensed retailer. To get products to you most efficiently, we partner with a network of retailers who are licensed to ship to customers across America.

When you buy from this online store, you are actually buying products from our trusted retail partners. Once you purchase, our retail partners process your order and ship the products to you.

Who can I reach out to with questions about my order?
Orders made on this website are fulfilled by different retailers based on your shipping address. For any questions about a purchase you’ve made, you can either reply to your order confirmation email or email support@bevshop.io.

For any questions about New Deal Distillery and their products, reach out to onlineorders@newdealdistillery.com.

For any technical issues with this website or your account, reach out to support@bevshop.io.

Can I send New Deal Distillery to someone as a gift?
Yes! You can send an order of New Deal Distillery to someone else if both you and they are over the age of 21 – as long as they will be present to sign for the age-verification receipt upon delivery.

Do you offer expedited shipping?
At this time, we do not offer expedited shipping. We hope to offer broader shipping options soon!

New Deal Distillery FAQs

Why New Deal?

New Deal Distillery has been proudly crafting small batch, award-winning spirits in Portland, Oregon since 2004. Inspired by the DIY creative culture of Portland’s pioneering craft brewers, wine makers and artisans, New Deal Distillery was founded to meet the need for locally-made, small-batch, quality spirits.

When we began, we were one of the smallest licensed distilleries in America. There were only a handful of American craft distilleries even in existence and we had to figure out a lot without a roadmap. We have grown over the years in many ways, but are proud to have always remained independently owned. This gives us the freedom to continually explore experimental methods, ingredients, and spirit styles.

Do you have specific cocktail suggestions and recipes?

If you’re looking for new drink ideas, we’re here to help! We have tons of Recipes on our Website that can be easily sorted by season, spirit, or style. You’ll find classics, holiday cocktails, easy-to-make options, and more. Like our founder, Tom Burkleaux always says, “a well-stocked bar is a terrible thing to waste.”

Where does New Deal Distillery source their ingredients?

All of our artisan spirits are made in small batches with Bull Run water and natural and organic ingredients. We are always working on something new and source locally whenever possible. For example, we crush fresh, organic ginger root for our New Deal Ginger Liqueur and 100% estate-grown Bartlett pears for our Pear Brandy. Our pears come from a nearby orchard in Hood River, Oregon and the foundation of our New Deal Vodka is soft winter wheat from Eastern Oregon. We even use locally roasted coffee from Marigold Coffee to craft our Coffee Liqueur.

I live in or will be visiting Oregon, is your distillery open to the public?

Due to Covid-19 we are unfortunately unable to offer tastings, classes, or distillery tours at this time. We still love connecting with our customers and welcome you to come by our Bottle Shop, Wednesday thru Sunday from noon – 6pm, for in-person walk-in shopping. We are also able to offer easy and sanitary Curbside Pickup 7 days a week!

Have other questions about our spirits, distillery, or cocktail suggestions?

We always love connecting with people who care where and who their favorite libations come from. Contact us here to have your questions answered or sign up for our newsletter to have cocktail recipes and New Deal happenings sent straight to your inbox.

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